Where is my order?

Orders take 1–2 business days to process before shipping. After that, standard shipping takes 3–5 business days and express shipping takes 1–3 business days. If it has been longer than 10 business days since you placed your order, please contact us at hey@singlestandard.co for assistance.

Can I cancel my order?

If your order hasn’t been shipped, it’s possible to cancel. Please email us as soon as possible to have the best chance of cancelling.

What payment methods do you take?

We only accept credit card payments – you can pay by Visa, MasterCard and American Express.

How do I make a return?

We have a 20-day return policy. For more details, visit our returns page.

How long does shipping take?

Orders take 1–2 business days to process before shipping. After that, standard shipping takes 3–5 business days and express shipping takes 1–3 business days. If it has been longer than 10 business days since you placed your order, please contact us at hey@singlestandard.co for assistance.

Where do you ship?

We ship to the UK, US, Canada and Europe. Please contact us before ordering if you live outside these areas. Please note we do not ship to Crimea, Cuba, Iran, Iraq, Syria or North Korea.

Why have I only received some items from my order?

If you’ve ordered different kinds of products (for example, a print and a zine), you will receive your items in different packages and possibly at different times.

What kind of paper and ink do you use?

We print on 192 gsm matte archival, acid-free paper using Epson UltraChrome water-based ink. The paper feels thick, velvety and lovely to the touch.

Do the sales help support the artists?

Yes, they certainly do! Where an artist’s work is still in copyright, we work directly with artists or their estates to bring works onto the site and your purchase helps to support them in their practice.

I’m a woman. Will you put my work on your site?

Possibly! Send us an email at artists@singlestandard.co with information about you and links to where we can view your work. Right now we’re interested in limited edition prints, original 2-dimensional work, comics, zines, enamel pins and 2-dimensional works that can be sold as reproduction prints.

Are you trans-inclusive?

Sure are 🙂

Why don’t you have my favourite female artist?

Single Standard will forever be a work in progress as we acquire works from more artists and share their stories – please keep checking back to see what new artists appear over time. If you’re worried we don’t know about an artist, you can send us an email at artists@singlestandard.co or tweet us.

Also, please remember we have a point of view for what artworks we think may fit well in the shop – it may be that some artists are represented through other kinds of content on the site.